Refund and Returns Policy

1. General Overview

At Bizness Shelter, our primary goal is to ensure customer satisfaction. This policy outlines our guidelines for refunds and cancellations regarding the services and products purchased through our platform. Please read this policy carefully before making a purchase.

2. Digital Products and Services

Due to the nature of digital products, software, and customized business services (such as setup, design, and consultancy), all sales are generally considered final. However, we evaluate refund requests on a case-by-case basis to ensure fairness.

Refunds may be granted if:

• The service or project has not been initiated by our team.
• There is a major technical defect in the delivered digital product that we are unable to resolve.
• A duplicate payment was accidentally processed.

3. Non-Refundable Items

The following items and services are strictly non-refundable:

• Domain registrations and hosting setup fees once activated.
• Custom branding, logo design, or development work once the draft is delivered and approved.
• Consultancy hours that have already been utilized.
• Downloaded digital assets or activated NFC smart cards.

4. Cancellation Process

If you wish to cancel a service or order, you must notify us within 24 hours of placing the order. If the work has already commenced within this timeframe, a partial deduction may apply for the hours/resources already invested.

5. Refund Processing Time

If your refund is approved, it will be initiated immediately from our end. The amount will automatically be credited back to your original method of payment (Credit Card, Bank Transfer, UPI, etc.) within 5 to 7 business days, depending on your bank's processing time.

6. Late or Missing Refunds

If you haven’t received a refund within the stipulated timeframe, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact our support team.

7. Contact Support

For any queries related to cancellations, refunds, or technical issues, feel free to reach out to us:

Website: biznessshelter.com
Support Link: Contact Bizness Shelter Support